Frequently asked questions
Do you provide same-day delivery service?
Yes, we provide same-day delivery to Cairo,Giza, and Alexandria,through multiple delivery time slots throughout the day.
Can I choose my delivery time?
Yes, contact us via WhatsApp using the icon at the bottom-right of the page and let us know your preferred delivery date and exact arrival time, or choose our Express Delivery service to receive your order within 4 hours of confirmation
Can I customize or modify the bouquet
Yes, we can create a customized bouquet according to your preferences and requirements.
What payment methods are available?
You can pay using bank cards (Visa/Mastercard), cash on delivery, electronic wallets.
Can I order any product without flowers?
No, Tagerlsaada specialized in flowers and bouquet arrangements. All additional gifts available are designed to complement our flower arrangements and are provided with them.
Do you provide delivery during weekends and official holidays?
Yes, we provide delivery throughout the week, including weekends, official holidays, and occasions, to ensure your orders arrive on time, except during the first days of Ramadan, Eid Al-Fitr, and Eid Al-Adha.
Will I receive a confirmation after placing my order?
Yes, an order confirmation will be sent via email, along with a WhatsApp confirmation message to verify your order details.
How can I track my order?
you can track your order and receive the latest updates by contacting our customer service team via WhatsApp at 01028413406
How can I contact Tagerlsaada?
You can contact us through our various social media platforms, or via our WhatsApp " 01028413406" and email "Tagerelsa3adaa@gmail.com" for support and assistance. Our customer service team is available daily from 9:00 AM to 12:00 AM.
Can I send flowers without revealing my name?
Yes, you can request to keep the sender’s name private when confirming your order via WhatsApp. We will then deliver your flowers without mentioning or revealing the sender’s name.
Can I add flowers after placing my order?
Yes, you can add flowers or modify your order after placing it, provided that the order has not entered the dispatch or delivery stage.
Do you Provide an invoice for the order?
Yes, we provide invoices for orders, in case of you asked for it.
Can i place bulk orders?
Yes, we provide the option to place bulk orders, with the ability to coordinate details according to your requirements. You can contact us via WhatsApp (01028413406) or email us at "Tagerelsa3adaa@gmail.com" for more details.
Is there a minimum order value?
Yes, the minimum order value is 1,100 Egyptian Pounds.
Are there discounts for bulk orders or corporate orders?
Yes, we provide special offers and discounts for bulk orders and corporate orders. You can contact us to learn more about available offers.
Can I replace one flower type with another?
Yes, you can replace the flower type with any available options, and we can arrange the bouquet according to your preferences, provided that the modification is made before the order enters the dispatch or delivery stage.
